Licensing

This App is licensed, not sold, to you by AVNU Limited for use strictly under these Terms and Conditions. You are granted a limited, non-transferable, non-exclusive license to install and use the Reelief App on any Apple-branded products you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

You may not transfer, redistribute, sublicense, copy (except as permitted by this license), reverse engineer, decompile, disassemble, modify, or create derivative works of the App or its updates unless such restriction is prohibited by applicable law.

The App may only be distributed through the Apple App Store. You may not distribute the App over a network or install it on devices that you do not own or control.

Export and Compliance

You represent that:

1. You are not located in a country under a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country.

2. You are not on any U.S. Government restricted or prohibited party list.

Apple Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of this license. Upon acceptance of these Terms, Apple will have the right to enforce this license agreement against you as a third-party beneficiary.

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Reelief mobile application (the “App”) operated by AVNU Limited (“we,” “our,” or “us”).

By downloading, installing, or using the App, you agree to be bound by these Terms and our Privacy Policy.

Contact Information:
AVNU Limited
128 City Road, London, United Kingdom, EC1V 2NX
Email: contact@avnu.ai

2. Acceptance of Terms

Use of the App confirms that you have read and accepted:

• These Terms; and

• Our Privacy Policy.

If you do not agree, do not use the App.

Digital Service Notice

• Access to digital features begins immediately after account creation or purchase.

• You request immediate performance of digital services and acknowledge that EU/UK 14-day withdrawal rights may not apply once performance has begun.

3. Eligibility and Age Requirements

• You must be at least 13 years old to create an account and use the App.

• Users under 18 must have parental or guardian consent.

• Younger users may download the App from Apple, but no account or data-processing features are permitted for users under 13.

You affirm that you have legal capacity to enter into these Terms.

4. Description of Service

Reelief helps users:

• Upload screenshots containing exercise information

• Convert those screenshots into structured exercise cards

• Organize cards into workouts and routines

• Store, view, edit, and access exercise cards across devices

Screenshots, cards, and workouts are linked to your user ID so you can access them securely.

AI-Assisted Processing

The App may use AI/ML tools to extract text, detect exercises, format information, or assist in organizing content.

AI-generated or processed output is:

• Based solely on your inputs

• Not guaranteed to be accurate, safe, complete, or suitable

• Intended for personal organization and inspiration

This is NOT medical or fitness advice.

5. User Accounts

5.1 Creation

You may create an account using:

• Email and password

• Apple Sign-In or Google Sign-In

5.2 Security

You are responsible for:

• Securing your credentials

• All activity under your account

• Notifying us of unauthorized access

We have no responsibility for losses caused by compromised credentials.

5.3 Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms, laws, or acceptable use rules.

6. User Content and Conduct

6.1 Ownership

You retain ownership of:

• Screenshots you upload

• Exercise cards or workouts you create

• Names, titles, notes, and metadata

You grant AVNU a limited, revocable license to host, process, and display this content only to provide App services.

6.2 Prohibited Conduct

You may not:

• Upload unlawful, harmful, deceptive, defamatory, harassing, or abusive content

• Promote unsafe, extreme, or medically dangerous exercise routines

• Attempt to extract illegal or harmful AI outputs

• Upload malicious code

• Misuse or tamper with the App or its systems

• Misrepresent your identity

• Share accounts

• Upload content you do not own or are not authorized to use

6.3 Copyright & DMCA Notice-and-Takedown

If a copyright owner believes their content appears in the App without authorization (including screenshots), they may notify us at:

contact@avnu.ai

A valid notice must include:

• Copyright owner’s name and contact information

• Description of the copyrighted work

• Location of the allegedly infringing material inside the App

• A statement of good-faith belief that use is unauthorized

• A statement confirming accuracy and authority

• Electronic or physical signature

Our Response

Upon receiving a valid notice, we may:

• Remove or disable access to the material

• Notify the user (where appropriate)

• Request additional information

We may terminate accounts of repeat infringers.

Users are responsible for ensuring uploaded screenshots or content do not violate third-party intellectual property rights.

6.4 Community Features (Future)

Reelief may introduce optional community features in the future allowing users to:

• Share exercise cards or workouts

• View or interact with other users’ content

• Participate in group spaces or collaborative routines

These features are not active now.

When active:

• All shared content is optional and user-controlled

• Content is private unless you choose to share it

• If shared, content may be visible to other Reelief users

• You grant AVNU a limited license to host, display, and distribute shared content solely for community operation

• We may moderate, restrict, remove, or demote content at our discretion

You may not use community features to:

• Harass, abuse, spam, deceive, or threaten others

• Promote unsafe workouts or illegal activity

• Publish infringing content

We may suspend or terminate accounts that violate community guidelines.

7. Payments, Credits, Subscriptions

The App may offer features via:

• Annual Subscriptions, and/or

• Credit Top-Ups

Credit Purchases

• Credits have no monetary value outside the App

• Credits are non-transferable and non-refundable unless required by law

• Pricing may change with advance notice

All payments are processed via the Apple App Store. We do not collect or store payment card details.

Auto-Renewal Terms

• Annual subscriptions auto-renew unless cancelled at least 24 hours before renewal

• Renewal charges occur via Apple billing

• Renewal pricing remains the same unless changed with notice

Price Changes

If pricing changes:

• You will receive advance notice before your next renewal

• Continued use of the App after notice constitutes acceptance

How to Cancel

You can cancel anytime via:

Apple Settings → Apple ID → Subscriptions → Reelief → Cancel

We cannot cancel subscriptions on your behalf.

Refunds

Refunds are governed by Apple App Store policy. AVNU does not issue refunds directly unless required by law.

8. Fitness, Safety & Medical Disclaimer

IMPORTANT:

• Reelief does not provide professional medical, physiotherapy, nutritional, or fitness advice

• Exercise and physical activity involve risk of injury or death

• You must evaluate whether any exercise is safe for you

• Consult a doctor or qualified professional before beginning new routines, especially if you have prior injuries, heart conditions, pregnancy, or chronic illness

• AI/ML outputs may be inaccurate or unsuitable for your specific condition

Use the App at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to what you paid in the 12 months before a claim

• We are not liable for indirect, special, consequential, incidental, or punitive damages

• We are not liable for harm resulting from exercise decisions or workouts created or implemented based on App content

Mandatory Consumer Rights

Nothing limits claims for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Rights you cannot waive under UK/EU consumer law

10. Indemnification

You agree to indemnify and hold harmless AVNU Limited, its officers, employees, and agents against claims arising from:

• Your use of the App

• Content you upload

• Your implementation of exercises or fitness routines

• Violation of law, IP rights, community rules, or these Terms

• Attempts to misuse or circumvent safety controls

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules.

Subject to mandatory legal rights in your country of residence, any legal proceedings relating to these Terms or the App must be brought in the courts of England and Wales.

Nothing in this section prevents consumers from exercising rights granted under mandatory local consumer protection law.

12. Changes to Terms

Material changes will be announced via App notice or email.

Continued use after changes constitutes acceptance.

If you disagree, you may discontinue use and delete your account.

13. Termination

AVNU may suspend or terminate accounts that violate these Terms, laws, or acceptable use rules.

Upon termination:

• Your license ends

• User data may be deleted or anonymized as described in our Privacy Policy

• Sections on liability, IP, payments, and jurisdiction still apply

14. Contact

For questions or complaints:

AVNU Limited
128 City Road, London, United Kingdom, EC1V 2NX
Email: contact@avnu.ai